Crucial Conversations: Tools for Talking When Stakes Are High
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Highlights
- Kerry Patterson, Joseph Grenny, Al Switzler, Ron McMillan
- English
Ratings & Reviews
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3 Ratings &
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5
Practical self help guide to conversations.
Best part is that it has practical examples from day to day conversations. It covers a wide variety of sensitive situations with managers, subordinates, wife, children, friends, neighbors. I m definitely a wiser man since I have started using these techniques.
READ MOREGaurav Nemade
Certified Buyer, Bhopal
Nov, 2014
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