Crucial Conversations  - Tools for Talking When Stakes are High, Third Edition

Crucial Conversations - Tools for Talking When Stakes are High, Third Edition (Paperback, Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler)

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Crucial Conversations - Tools for Talking When Stakes are High, Third Edition  (Paperback, Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler)

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    Highlights
    • Binding: Paperback
    • Publisher: McGraw-Hill Education
    • Genre: Business & Economics
    • ISBN: 9781656300423, 0894520881
    • Edition: 3RD, 2021
    • Pages: 304
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  • Description
    ### Product Description: *Crucial Conversations: Tools for Talking When Stakes are High, Third Edition* is a globally acclaimed self-help book that provides practical tools and strategies for mastering difficult conversations. It empowers readers to handle high-stakes situations with confidence, build trust, and achieve positive outcomes. Written by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, this updated edition includes modern examples and actionable insights, making it an indispensable guide for personal and professional development. ### Compatible Products: - Notebooks for note-taking during learning sessions. - Highlighters and sticky notes for marking important sections. - Personal development journals to track progress. - Bookstands for comfortable reading.
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    Specifications
    Book Details
    Publication Year
    • 2021
    Edition Type
    • .Third Edition
    Book Type
    • Self-Help Book
    Table of Contents
    • 1. **What's a Crucial Conversation?** - Definition and significance of crucial conversations. 2. **Mastering Crucial Conversations** - Overcoming barriers to open dialogue. 3. **Start with Heart** - Staying focused on desired outcomes. 4. **Learn to Look** - Recognizing when safety is at risk. 5. **Make It Safe** - Creating conditions for productive conversations. 6. **Master My Stories** - Managing emotions and reframing narratives. 7. **State My Path** - Clearly expressing views with confidence and respect. 8. **Explore Others’ Paths** - Encouraging mutual understanding through active listening. 9. **Move to Action** - Turning conversations into decisions and results. 10. **Tools for Talking When Stakes Are High** - Practical applications and strategies. 11. **Case Studies and Applications** - Real-life examples of successful crucial conversations. 12. **Reflections and Next Steps** - Assessing personal growth and setting goals for improvement.
    Contributors
    Author Info
    • The authors of *Crucial Conversations: Tools for Talking When Stakes are High, Third Edition* are **Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler**. ### About the Authors: - **Kerry Patterson**: A renowned writer and co-founder of VitalSmarts, he is an expert in organizational behavior and team performance. - **Joseph Grenny**: A sought-after speaker and social scientist, he specializes in leadership and interpersonal communication. - **Ron McMillan**: An expert in leadership development and co-founder of VitalSmarts, he has co-authored multiple bestsellers. - **Al Switzler**: Known for his expertise in corporate training and change management, he has worked with leading organizations worldwide. Together, they have empowered millions of readers to enhance their communication and leadership skills through practical tools and strategies.
    Awards Received
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    Additional Features
    Other Features
    • **Other Features** of *Crucial Conversations: Tools for Talking When Stakes are High, Third Edition*: - **Updated Content**: Includes modern-day examples and strategies tailored to current communication challenges. - **Actionable Framework**: Practical, step-by-step tools that can be immediately applied in various personal and professional situations. - **Psychological Insights**: Offers valuable strategies for managing emotions and fostering positive, collaborative dialogue. - **Real-Life Case Studies**: Features real-world examples to demonstrate the effectiveness of the techniques. - **Applicable for All Levels**: Suitable for anyone looking to improve communication—whether in personal relationships, leadership roles, or business settings. - **Easy-to-Use**: Organized structure for quick learning and reference, making it a great resource for both newcomers and those familiar with the previous editions.
    Dimensions
    Width
    • 25 mm
    Height
    • 229 mm
    Weight
    • 356 gr
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