The Discipline Pocketbook (Management Pocketbook Series)  (English, Paperback, Phil Hailstone, Stuart Emmett)

Looks at the causes and how you should respond to unacceptable behavior, substandard work, poor morale, frequent absences, bad relationships, and awkwardness. It stresses the importance of having fair and consistent procedures and finding the correct balance between improvement and punishment. A practical approach, with case studies and examples.