EUREKA FORBES Aquasure RO+UV 8 L RO + UV Water Purifier Reviews
4.3
111 Ratings &
9 Reviews
  • 5
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1

After Sells service is very poor..

I request.. please don't buy this product from Flipkart. After sells service is very poor. i am waiting for last 2 weeks for installation.

And once you purchase the product you can't even return it to flipkart.

Go and buy it from local market and they will in install it within a day or two.
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Rohit Singh

Certified Buyer, New Delhi

May, 2015

23
3
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5

Good RO+UV+UF Purifier

I'm using this product from the past 2 years. Its working well.

The only issue is the maintenance cost. You'll need to replace the purifier kit every year for which you'll have to shed 4000 annually!!!
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Nishant Singh

Jan, 2015

125
43
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1

Pathetic After Sale Service

Got the product before expected time but waiting for product installation for past 2 weeks. Every time I call them they provide a new Date for installation. After sale service is pathetic. Please think before buying from flipkart. As its duty of flipkart guys to install the product at customer's place( As mention in product information on there website).
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Harneet Singh

Certified Buyer, New Delhi

May, 2015

5
5
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1

Worst Product

First we have to purchase the product by paying huge amount and then the product will be of low quality. The designing itself is very bad and the customer is the person who facing hardships for paying huge amounts to spare parts apart from paying huge amount for this product.
After sale:
AMC: We have to pay yearly AMC apart from this if any spare is broken r replaced we have to pay separate charges for that.
Its better If we can order Mineral Water Cans then purchasing Eureka Forbes Product....
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Srinivas Rao Racha

Sep, 2015

9
15
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1

BEWARE of Annual Maintenance Contracts

Subject: Annual Maintenance Contracts

Cost: Rs. 4130/year additional

Why?: Because an important part has to replaced as it's life span is 1year.

What happens if you don't get one?: The machine will stop purifying water when it's component's(part's) life is over that is around 1 year & needs replacement when the part fails.

Why would a customer pay?: Because water is a necessity & the company believes that we customers are dumb.

From a logical point of view, using the machine costs much m...
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Nicholas Sudan

Jan, 2013

22
1
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1

Bad product

The product was delevered in a day . However the purifier stopped working in 15 days. And real sad service
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Rakesh Singh

Certified Buyer, Mumbai

Jul, 2015

2
0
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1

Spare Parts Not Available

Bought the piece 5 months back and recently its adopter is not working as a result entire unit is not functioning. Its more than one month, the company is not able to provide the parts even in its warranty period. Its unfortunate that company is selling the products with having back of of spare parts and support systems. My unit is left unusable for more than a month. Every time I call their customer care, I get all false assurances of getting the parts in 2 days, 3 days ... I dont think they...
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D Roy

Sep, 2015

3
3
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3

Installation and Demo

Placed request five days back for installations with Eureka Forbes onToll free no. Request registration also given but no one came for installation. Again reminded two days back, but no action taken by Eureka. I decided , I would not buy Eureka product again .
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Vinod Kumar Chhibba

Certified Buyer, New Delhi

May, 2017

0
0
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1

Product is not available

I ordered this product twice during the christmas weekend.

It got cancelled both the times after a delay of 4-5 days stating "Sorry, our courier partner is unable to deliver the product! " It is strange but true.

If courier partner's unable, you shouldn't be expecting Flipkart to resolve issues internally OR Flipkart to arrange for another courier partner / dealer near your area to deliver it OR Flipkart to pull down this product from the site OR when you provide the pin code Flipkart to ...
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Payel Banerjee

Certified Buyer

Jan, 2015

0
3
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