The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users.
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Specifications
Book Details
Title
Evaluating Reference Services
Imprint
ALA Editions
Product Form
Paperback
Publisher
American Library Association
Genre
Language Arts & Disciplines
ISBN13
9780838907870
Book Category
Reference Books
BISAC Subject Heading
LAN025020
Book Subcategory
Reference Books
ISBN10
9780838907870
Language
English
Dimensions
Width
12 mm
Height
231 mm
Length
153 mm
Weight
324 gr
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