Any GUESS Watch or part requiring service under the warranty will be repaired or replaced at no charge when received from the consumer at our service center. Postage and insurance are the responsibility of the consumer , and processing fees may apply. Any such product/part as the case may be , that is no longer in production and cannot be repaired will be replaced with a comparable GUESS product/part. Logos, engraving and other decorations are excluded from this warranty, as are parts damaged from impact, unreasonable use or obvious abuse and materials which become worn in the course of normal use. Any implied warranties are also limited to 24 months from the date of original purchase. Customers can connect on Tel: 022-23549405 or Email : Customercare@apgroupindia.com