"we prioritize customer satisfaction, setting ourselves apart in the feminine hygiene industry. Our commitment goes beyond industry standards. With our Size Guarantee Program, your ideal fit is ensured, and if needed, we provide a suitable size at no extra cost. Our 100% Happiness Guarantee lets you try GynoCup risk-free How It Works: Step 1: Try Your Size For a few cycles, use your ordered size. If you encounter issues (poking stems, leaks, removal difficulties), contact us for a consultation. Step 2: Cut and Send If necessary, cut the current cup and send us a video. Include order details. Step 3: Receive Replacement We dispatch the replacement cup, ensuring you receive it before your next period. "