IGNOU BCOA1 Business Communication & Entrepreneurship | Guess Paper | Important Question Answer |Certificate in Business Skills (CBS) - Best IGNOU exam preparation book  (Paperback, BMA Publication)

Foundations of Communication: Introduction to the basic principles of communication, including verbal and non-verbal communication, active listening, and feedback mechanisms. Business Writing: Developing skills in writing business correspondence, such as emails, memos, letters, and reports, with a focus on clarity, conciseness, and professionalism. Presentation Skills: Learning how to plan, design, and deliver effective presentations, including techniques for engaging an audience, using visual aids, and managing nervousness. Interpersonal Communication: Understanding the dynamics of interpersonal communication in business settings, including building rapport, resolving conflicts, and negotiating effectively. Business Etiquette: Learning the norms and conventions of professional conduct in business, including proper attire, etiquette in meetings and networking events, and cultural sensitivity. Technology in Communication: Exploring the role of technology in business communication, including email etiquette, virtual meetings, and using communication tools and platforms effectively.