| Author Info | - Devanand Ramasamy is a Director of Product Management with a 23-year career focused on building software products that have generated substantial revenue. He holds a patent from the US Patents and Trademarks department for his work in user experience.
In the realm of product building, Dev has the ability to scale product teams from small groups to large ones. He is committed to a user-centric approach, which has led to millions of dollars in annual revenue from customers worldwide. His expertise spans Product Management, Product Marketing, Product Design, SAAS, CRM, HelpDesk, AWS, JavaScript frameworks, Mobile app development, Marketing, Adwords, Campaigns, QA, Simulation, Partner Management and Customer support.
Dev's passion for product design is evident through his patent for innovative work on FLAT NAVIGATION in user interfaces. He excels at transforming complex software interfaces into user-friendly designs for exceptional user experiences.
He is deeply committed to product quality, focusing on improvement through a user-centric approach. Dev actively participates in quality engineering, stress tests, simulations, and use case drafting, personally investing time in hands-on quality assurance.
Dev is an experienced public speaker at trade shows and customer events, with insights featured in press releases and industry publications, including Gartner. He is also the author of a popular book on Best practices for Managed Service Providers and a leadership book titled Perfect Sense.
Dev is an excellent motivator and compassionate team builder, known for identifying hidden talents within his team and guiding them toward success. He is highly respected as a leader within his company.
Outside of work, Dev is an auto enthusiast who keeps up with developments in the automotive industry. He enjoys spending time with his wife, Valar Mathi, and daughter, Tanya Dev. Some of the drawings in this book are by Tanya, who is a skilled artist.
This book is dedicated to both of them for their continued support.
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