Your X4 has a warranty against all manufacturing defects for one year from the date of purchase. X4 has a unique best in class, and only door to door pick up and delivery service for any smartwatch. In the unlikely event that there is a problem, our partner ( Bluedart) will arrange a pickup from your location and deliver it back after repair/replacement to the customer's home, providing you with a hassle-free experience. Please contact our toll-free number 1800 572 8809 or visit www.maximawatches.com/MaxPro to arrange pick up of your smartwatch. (Note: Only watch head will be repaired or replaced ) Or you can book a video call and our technical team will assist you to get your problem solved.