Hospitality Management And Tour Operations (English, Paperback, Annamalai Murugan)

Hospitality Management And Tour Operations By Annamalai Murugan, CONTENTS :- 1. Evolution of Hospitality Services 2. Introductions to Hospitality - Meaning Nature 3. Types of Accommodation 4. Classification of Hotel Accommodation 5. Functional Departments and Business Etiquette in Hospitality Services 6. Star Classification - Criteria and Procedure Adopted in India 7. Historical Background of Travel Trade 8. Travel Agency and Its Functions 9. Types of Tour Operator 10. Operation of Travel Agency Business 11. Travel Agency Business in Whole - Saling, Retailing and Sales Management 12. Functions of Travel Agency and Tour Operations 13. Tourism and Travel Trade Organizations 14. Diversified Role of Tour Operators 15. Tourism Transportation 16. Basic Airfares and Ticketing 17. Setting up Travel Agency and Tour Operations 18. Use of Information Technology in Travel Agency Business 19. Global Distribution System (GDS) 20. Meaning and Nature of Tourism, eat.