Killer Ux Design  - Create User Experiences to wow your Visitors
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Killer Ux Design - Create User Experiences to wow your Visitors  (English, Paperback, Jodie Moule)

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Highlights
  • Language: English
  • Binding: Paperback
  • Publisher: Shroff Publishers & Distributors Pvt. Ltd.
  • Genre: Academic and Professional
  • ISBN: 9789352131754, 9352131754
  • Edition: 1, 2015
  • Pages: 292
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  • Description
    Today, technology is used to shift, sway and change attitudes and behavior. This creates amazing opportunities and challenges for designers. If we want to create products and services that have the power to educate people so they may live better lives, or help to reduce the time people take to do certain tasks, we first need an understanding of how these people think and work - what makes them "tick"

    The premise of this book is the need to understand how people "behave"; their habits, motivators and drivers, as a critical way to better understand what a great customer experience for your audience looks like, facilitating better design decisions. The book will lead you from understanding behavior, to extracting customer insights that can launch you into the design of something that makes a difference to people's lives - all presented in a fun, practical and non-academic way.
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    Specifications
    Book Details
    Imprint
    • Shroff/Sitepoint
    Publication Year
    • 2015 Thu Dec 10 00:00:00 IST 2015
    Table of Contents
    • Preface  

      Chapter 1 You Are Not Your User
      A Broad Perspective
      Embracing Multidisciplinary Teams  
      What makes an experience?
      You’ve Got to Have a Method
      The Cost of Overlooking Your Users  
      A Balanced Approach to Solving Problems
      Put Yourself in the User’s Shoes
      Involving Users Helps You to Perfect Your Product
      Good and Bad User Experiences
      Impacts on Customer Loyalty  
      What makes a great experience?
      Experience of a Lifetime  
      Recap of What You Need to Know  

      Chapter 2 Understand the Business Problem
      Research Phase  
      The Business Context
      Collaborate and Communicate with Other Stakeholders
      A Framework
      Business Offering
      Customer Relationships
      Business Infrastructure
      Revenue Streams
      Cost Structures  
      Why does this project matter to the client?  
      Understand the Target Segment
      Understanding Human Behavior
      Technology as a Tool to Change Behavior
      A New Focus for Designers
      What behaviors are you hoping to change?  
      Consider the Entire Journey
      How will your product make life easier for users?
      Dissecting the Workflow  
      Contemplate the Design Problem
      What research approach will you use for the project?  
      Setting a UX Project Vision
      What about a strategy?
      Case Study: Creating a Recipe App  
      The Idea that Sparked the App
      Starting Our Plan
      Putting a Team in Place
      Ten Questions to Kick Off this Project
      Behavioral Change
      A Project Vision
      The Bottom Line
      Recap of What You Need to Know
    Contributors
    Author Info
    • Jodie Moule is co-founder & director of Symplicit, an experience design consultancy based in Australia that focuses on research, strategy and design services. Her background as a psychologist means understanding human behavior is a core philosophy, and she has a passion for helping clients to see their brands through the eyes of their customers. She is also interested in how to combine this understanding of human behavior with good design thinking, to influence the way businesses approach the design of their products, systems and processes.
    Dimensions
    Width
    • 7 inch
    Height
    • 9 inch
    Depth
    • 0.534566929 inch
    Weight
    • 550 g
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