PART ONE: Introduction to Management
Ch. 1 MANAGING AND MANAGERS 000
Ch. 2 THE EVOLUTION OF MANAGEMENT THEORY 00
PART TWO: Management in the twenty-first century
Ch. 3 ORGANIZATIONAL AND NATURAL ENVIRONMENTS 000
Ch. 4 SOCIAL RESPONSIBILITY AND ETHICS 000
Ch. 5 GLOBALIZATION AND MANAGEMENT 000
Ch. 6 INVENTING AND REINVENTING ORGANIZATIONS 000
Ch. 7 CULTURE AND MULTICULTURALISM 000
Ch. 8 QUALITY 000
PART THREE: Planning
Ch. 9 DECISION MAKING 000
Ch. 10 PLANNING AND STRATEGIC MANAGEMENT 000
Ch. 11 STRATEGY IMPLEMENTATION 000
PART FOUR: Organizing
Ch. 12 ORGANIZATIONAL DESIGN AND ORGANIZATIONAL STRUCTURE 000
Ch. 13 POWER AND THE DISTRIBUTION OF AUTHORITY 000
Ch. 14 HUMAN RESOURCE MANAGEMENT 000
Ch. 15 MANAGING ORGANIZATIONAL CHANGE AND INNOVATION 000
PART FIVE: Leading
Ch. 16 MOTIVATION 000
Ch. 17 LEADERSHIP 000
Ch. 18 TEAMS AND TEAMWORK 000
Ch. 19 COMMUNICATION AND NEGOTIATION 000
PART SIX: Controlling
Ch. 20 EFFECTIVE CONTROL 000
Ch. 21 OPERATIONS MANAGEMENT 000
Ch. 22 INFORMATION SYSTEMS