NEP Business Communication B.Com 1st Year (Paperback, Dr. Vinod Mishra, Dr. Narendra Shukla, Ms. Ranjana Patel)

1. BUSINESS COMMUNICATION AN INTRODUCTION 2. FORMS OF COMMUNICATION OR CHANNELS AND MEDIUMS OF COMMUNICATION 3. COMMUNICATION PROCESS 4. EFFECTIVE COMMUNICATION 5. THEORIES OF COMMUNICATION 6. AUDIENCE ANALYSIS 7. SELFDEVELOPMENT AND COMMUNICATION 8. DEVELOPMENT OF POSITIVE PERSONAL ATTITUDES 9. SWOT ANALYSIS 10. COMMUNICATION ETHICS AND BUSINESS LANGUAGE 11. CORPORATE COMMUNICATION : FORMAL AND INFORMAL COMMUNICATION 12. MISCOMMUNICATION BARRIERS AND IMPROVEMENTS 13. PRACTICES IN BUSINESS COMMUNICATION, GROUP DISCUSSION SEMINAR 14. EFFECTIVE LISTENING. 15. INDIVIDUAL AND GROUP PRESENTATION 16. REPORT WRITING 17. PRINCIPLES OF EFFECTIVE COMMUNICATION 18. WRITING SKILLS 19. BUSINESS LETTERS AND MEMO FORMATS 20. DIFFERENT CATEGORIES AND KINDS OF BUSINESS LETTERS 21. REPORT WRITING : PROPOSAL SHORT AND FORMAL REPORT AND REPORT PREPARATION 22. ORAL PRESENTATION, SALES PRESENTATION AND TRAINING PRESENTATION 23. CONDUCTING SURVEY AND MAKING SPEECHES TO MOTIVATE 24. NONVERBAL COMMUNICATION 25. INTERVIEW SKILLS 26. WRITING RESUME AND LETTER OF APPLICATIONS.27. FORMS OF MODERN COMMUNICATION 28. INTERNATIONAL COMMUNICATION 29. INTERNATIONAL COMMUNICATION ADOPTING TO GLOBAL BUSINESS