Office Management 1 Edition  (English, Paperback, Prof. R. C. Agarwal, Dr. Piyush Shalya)

OFFICE MANAGEMENT: 1. OFFICE: MEANING, FUNCTIONS AND IMPORTANCE 2. OFFICE MANAGEMENT AND MANAGER 3. OFFICE ORGANISATION 4. SPAN OF CONTROL 5. DELEGATION OF AUTHORITY 6. CENTRALISATION AND DECENTRALISATION OF AUTHORITY 7. DEPARTMENTATION 8. OFFICE ACCOMODATION AND LAYOUT 9. OFFICE ENVIRONMENT 10. COMMUNICATION 11. OFFICE CORRESPONDENCE AND MAIL SYSTEM 12. MECHANISATION : TYPING, DUPLICATING, OFFICE MACHINES & FURNITURE 13. FORMS: DESIGN, MANAGEMENT AND CONTROL 14. OFFICE STATIONERY : SUPPLIES AND THEIR CONTROL 15. FILING AND INDEXING 16. OFFICE SYSTEMS AND ROUTINE, METHODS AND FLOW OF WORK 17. WORK SIMPLIFICATION, ORGANISATION AND METHODS 18. OFFICE MANUAL 19. OFFICE REPORTS 20. OFFICE PERSONNEL OR PERSONNEL MANAGEMENT: RECRUITMENT, SELECTION AND PROMOTION 21. OFFICE PERSONNEL OR PERSONNEL MANAGEMENT: EMPLOYEE REMUNERATION 22. MANPOWER PLANNING 23. MORALE OF OFFICE PERSONNEL 24. RECEPTION ROOM 25. PUBLIC RELATIONS 26. CORRESPONDENCE 27. COMPUTERS