Operations Management - AKTU MBA Book
Vyas Publication Operations Management - AKTU MBA Book (Paperbac...more
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Title
Operations Management
Publication Year
2024
Exam
MBA, BBA,B.Com
Table of Contents
Unit 1: Production Concept
Introduction, Meaning, Nature, and Scope of Production and Operations Management
Difference between Production and Operations Management
Productivity, Work Study, Productivity Measurement, Factors Affecting Productivity
Work Study Method
Work Measurement
Production Technology: Types of Manufacturing Processes
Plant Location
Types of Plant Layout
Unit 2: Operations Concept
Services Scenario in India
Difference between Product and Service
Characteristics of Service, Classification of Service
Product and Service Design
Factors Affecting Service Operations
Service Designing Process
Service Blueprinting
Service Capacity Planning
Dimensions of Quality in Services
Understanding Service Quality Gap
SERVQUAL Model of Measuring Service Quality
Unit 3: Material and Inventory Management
Types of Production Planning
Process of Production Planning and Control (PPC): Routing, Scheduling, Loading, Just-in-time (JIT)
Master Production Schedule
Aggregate Production Planning
Types of Inventories
Inventory Control Techniques: EOQ, ABC, VED, FSN, HML, SDE, KANBAN
Factors Affecting Plant Location
Types of Plant Layout
Unit 4: Supply Chain Management
Overview of Supply Chain Management
Conceptual Model of SCM
Supply Chain Drivers
Measuring Supply Chain Performance
Supply Chain Efficiency, Core and Reverse Supply Chain
Global Supply Chain
Inbound and Outbound SCM
Bullwhip Effect in SCM
Push and Pull Systems
Lean Manufacturing, Agile Manufacturing
Role of IT in SCM
Demand Forecasting in Supply Chain: Simple Moving Average, Weighted Moving Average, Exponential Smoothing Method
Aggregate Planning
Unit 5: Productivity and Quality
TQM
Deming’s 14 Principles, Continuous Improvement (Kaizen)
Juran’s Quality Trilogy
PDCA Cycle
KAIZEN
Quality Circles
7QC Tools and its Advancements
ISO 9000-2000 Clauses
Six Sigma
Total Productive Maintenance (TPM)
5S
Product Form
Paperback
Publisher
Vyas Publication
Alternative Title
AKTU MBA Book
Tags
MBA Book, Dr. Anand Vyas, Vyas Publication, Operation Management Book
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