Validity	Covers	Type Accepted
7 days from delivery	Damaged, Defective, Item not as described	Replacement

• *For products requiring installation, Returns valid only when installed by Flipkart authorized personnel.
• If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 7 days of receiving the product.

We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technician visit.

1. Only one replacement will be provided in the unlikely event that the product is defective.
2. The product will be considered to be defective if the technician is not able to repair/resolve the issue. Cases acknowledged as Dead on Arrival by the technician will be replaced with a new product.
3. Software issues including OS, driver related issues and hardware issues including display, keyboard, trackpad, battery, speaker related issues that can be resolved by the technician will not be eligible for replacement. The technician will provide appropriate resolution for all of these cases.
4. Product will neither be considered defective nor eligible for replacement if the customer denies the technician from carrying out the appropriate repair to the product after the defect is acknowledged by the technician

Successful pick-up of the product is subject to the following conditions being met:

• Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories).
• The product should be in unused, undamaged and original condition without any scratches or dents.
• Before returning, the device should be formatted and screen lock should be disabled. iCloud account should be unlocked for Apple devices.

Know more about the Return Policy here