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    Frequently Asked Questions

    What is the offer?

    • 10% Instant Discount with American Express Card(s) on select appliances and electronics

    What is the offer duration?

    • 22nd December 2021 (00:00 Hours) to 23rd December 2021 (23:59 Hours).

    What other conditions should apply to avail the offer?

    • Minimum Cart Value: INR 5000
    • Maximum Discount per card: INR 2000
    • In the event the customer returns any/all products in the order placed during the Offer Period, thereby not maintaining the minimum purchase value, as required to avail the Offer, he/she shall not be eligible for the Offer. Accordingly, the amount availed as a discount under the Offer shall stand deducted from any refund(s) processed for the returned product(s).
    • The offer can be redeemed only in serviceable pin codes as per Government guidelines

    Is the offer applicable on all American Express Card Transactions?

    • This offer is not valid for American Express Corporate Cards and / or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express issued by American Express Banking Corp. in India.
    • Offer is applicable on American Express Credit Card EMI Transactions also.
    • Offer is NOT applicable on transactions made through Internet Banking

    How do I check if a product is eligible?

    • Offer will be listed on the product page, for all eligible products. Please check before making a purchase.

    Will I get the offer if I pay using an American Express Card via PhonePe?

    • No, the offer will not apply on payments made from American Express Cards via PhonePe payment option.

    Will I get the offer if I pay through Flipkart Gift Card partially?

    • Yes, You can avail the offer. In this case, the offer will only apply on the amount paid through American Express Card(s) against the eligible product(s). Also, this amount should be equal to or more than INR 5000.

    How many times can this offer be availed?

    • You can avail the offer on multiple transactions with max discount during the campaign duration of INR 2000 per card.

    TERMS AND CONDITIONS

    Preliminary

    • This offer (“Offer”) is co-sponsored by American Express Banking Corp. (American Express) and Flipkart Advanz Private Limited (“Flipkart Advanz”) on www.flipkart.com, Flipkart mobile app and Flipkart mobile site (collectively referred to as “Platform”), which Platform is owned and operated by Flipkart Internet Private Limited (Flipkart, We or Our). It is open to all residents of India holding a valid and current American Express Card (“Cardmember/You/Your” and “Card”).
    • By participating in the Offer (defined below), Cardmember agree to be bound by:
    • these terms and conditions (“T&C”);
    • the Terms of Use, Privacy Policy and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform; and
    • all applicable terms and conditions of the American Express Banking Corp.

    Offer Details

    • The Offer is valid from 22nd December 2021 (00:00 Hours) to 23rd December 2021 (23:59 Hours).
    • Under this Offer, Cardhmember will get a 10% instant discount on the purchase of select products from appliances and electronics products sold on the Platform. This instant discount shall be co-sponsored by the American Express Banking Corp and Flipkart Advanz.
    • The discount will be applied to the Net Cart Value (“NCV”). The minimum NCV to avail this Offer is INR 5000. The maximum discount per Card during the Offer Period is INR 2000, NCV shall mean the total value of only the eligible product/s in the cart after all applicable discounts and exchange offer redemptions.
    • The Offer is NOT applicable on transactions made using American Express Corporate & Commercial Card
    • In case a partial payment is made through Flipkart Gift Card, Offer will apply only on the amount paid through the Card against the purchase of eligible products, provided such amount equals or exceeds INR 5000.

    Other Terms and Conditions

    • All Cardmembers, excluding American Express Corporate Cards and / or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express American Express Corporate Credit Card, , with no outstanding of more than 30 days are eligible for this Offer.
    • This Offer is NOT applicable on transactions made through Internet Banking/ Phone Pe payment option.
    • The Offer is not applicable for Card-on-delivery transactions or orders converted from Cash On Delivery to Prepaid.
    • In case of cancellation of Your order, the transaction will not qualify for the Offer. If You cancel part of Your order, You will qualify for the Offer only on the net amount You pay basis eligibility.
    • The American Express Banking Corp./Flipkart/Flipkart Advanz reserves the right to disqualify the Cardmember(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for availing the benefits under the said Offer or otherwise by use of the Card.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions.
    • The American Express Banking Corp., Flipkart Advanz and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • Delinquent and over-limit Card and Cardmembers will not qualify for this Offer.
    • Cardmembers are not bound in any way to participate in this Offer. Any participation is voluntary, and the Offer is being made purely on a best effort basis.
    • Nothing herein amounts to a commitment by American Express Banking Corp./Flipkart Advanz to conduct further, similar or other offers.
    • The above Offer is by way of a special offer for American Express Cardmembersonly and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
    • You understand that Flipkart may share Your transactional data with American Express Banking Corpand Flipkart Advanz for purposes of this Offer and for checking Your eligibility for their products and services and by participating in this Offer, You expressly consent to this sharing of Your data for these purposes.
    • Any query regarding the Offer will be entertained only till 30th December 2021. Post such date, American Express Banking Corp , Flipkart Advanz and Flipkart will not entertain any correspondence or communication regarding this Offer from any persons.
    • American Express Banking Corp /Flipkart/Flipkart Advanz do not endorse any of the products or brands being offered under the Offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.
    • All the existing offers, gifts, discounts etc. that are being offered can be availed by the Cardmembers as part of this exclusive offer as mentioned in the communication.
    • Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
    • Products offered under this Offer are subject to availability from the respective participating merchants/sellers on the Platform and accordingly the American Express Banking Corp , Flipkart Advanz or Flipkart in no circumstances shall be liable for non-availability of any of the products.
    • Under no circumstance will the Offer/discount being offered under this Offer be settled with cash in lieu by American Express Banking Corp. or by Flipkart or by Flipkart Advanz.
    • Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer
    • The American Express Banking Corp.and Flipkart Advanz will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by seller(s) on products/services made available by it and the same shall be at the sole risk and consequences of such seller(s) and without reference to American Express Banking Corp. and Flipkart Advanz.
    • Flipkart, Flipkart Advanz or the seller(s) shall not be liable for any failure by American Express Banking Corp. to honor the transaction and for any technical issues attributable to American Express Banking Corp. because of which the transaction made by the Cardmember was not successful. The Bank shall indemnify and hold Flipkart Advanz, Flipkart and seller harmless against any claims by the Cardmember for unsuccessful completion of the transaction. Further, American Express Banking Corp. shall solely be liable to the Cardmember for wrongful remittance of the amounts by it, without any reference to Flipkart or Flipkart Advanz or sellers.
    • By participating in this Offer You agree to be bound by these terms and conditions of the Offer, standard terms and conditions, terms of use, privacy policy (as amended from time to time) of the Platform, any other documents as may be applicable while using the Platform and the terms and conditions of respective seller shall be applicable on the Cardmember.
    • The Cardmember shall indemnify and hold Flipkart, Flipkart Advanz, the American Express Banking Corp. and/ or seller(s) harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by Flipkart, the Bank and/ or seller as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by Cardmember; (ii) violation of applicable laws by Cardmember; and (iii) any action or inaction resulting in willful misconduct or negligence on the part of the Cardmember.
    • All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardmemberas applicable at the time the respective Offer.
    • This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
    • Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator to be jointly appointed by American Express Banking Corp.and Flipkart Advanz for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai for the American Express Banking Corp. and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against American Express Banking Corp.
    • All liability with respect to the products purchased lies with the respective sellers and neither Flipkart Advanz nor American Express Banking Corp. shall be in any way responsible for the same.
    • This Offer is valid only in India. The minimum age of such Cardmemberr shall be 18 years.
    • Further, as required by applicable law, in the event that the Cardmember makes a purchase of an amount equal to or above Rs. 2,00,000, the Cardmember will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Cardmember will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Cardmember, it need not be submitted again. The order of the Cardmemberwill be cancelled if there is a discrepancy between the name of the Cardmember and the name on the PAN Card.
    • This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures
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