FREQUENTLY ASKED QUESTIONS

What is the offer?

• 10% Instant Discount with Axis Bank Credit Card and Credit EMI transactions. Additional INR 500 off on Axis Bank Credit Card and Credit Card EMI transactions for products worth INR 30,000 and above.
• 10% Instant Savings with Citi Credit & Debit Cards. Additional INR 500 off on Citi Credit EMI transactions for products worth 30,000 and above.

What is the offer duration?

• 27th January 2022, 00:00 Hrs. to 31st January 2022, 23:59 Hrs.

What other conditions should apply to avail the offer?

• Minimum transaction value: INR 5000
• Maximum Discount on Axis bank Credit Card and Credit EMI transactions: INR 1250
• Maximum Discount on Citi Credit and Debit Cards: INR 1500
• In the event the customer returns any/all products in the order placed during the Offer Period, thereby not maintaining the minimum purchase value, as required to avail the Offer, he/she shall not be eligible for the Offer. Accordingly, the amount availed as a discount under the Offer shall stand deducted from any refund(s) processed for the returned product(s).

How do I check if a product is eligible?

• Offer is applicable on purchase of Select Appliances and Electronics. Please check if the offer is listed on the product page, before making a purchase.

Is the offer applicable on all Axis Bank and Citi Bank Transactions?

• The offer can be redeemed only in serviceable pin codes as per Government guidelines

Will I get the offer if I pay using Axis Bank Credit Card or Citi Bank Credit/Debit Cards via PhonePe?

• No, offer will not apply on payments made from Axis Bank Credit Card or Citi bank Credit/Debit Cards via PhonePe payment option

Will I get the offer if I pay through Flipkart Gift Card partially?

• Yes, you can avail the offer. In this case, the offer will only apply on the amount paid through Axis Bank Credit Card or Citi bank Credit/Debit Card against the eligible product(s). Also, the final amount to be paid should be equal to or more than INR 5000

How many times can this offer be availed?

• There is no limit on the number of transactions. However, you can avail up to a maximum discount INR 1250 on Axis Bank Credit Card or Credit EMI transactions and up to INR 1500 on Citi Credit and Debit Cards during the offer period.

TERMS AND CONDITIONS

Preliminary

• This offer (“Offer”) is co-sponsored by Axis Bank, CITI and Flipkart Advanz Private Limited (“Flipkart Advanz”) on www.flipkart.com, Flipkart mobile app and Flipkart mobile site (collectively referred to as “Platform”), which Platform is owned and operated by Flipkart Internet Private Limited (Flipkart, We or Our). It is open to all residents of India holding a valid and current Axis Bank Credit Card or Citi Bank Credit/Debit Card (“Cardholder/You/Your” and “Card”).
• By participating in the Offer (defined below), Cardholder agree to be bound by:
• these terms and conditions (“T&C”);
• the Terms of Use, Privacy Policy and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform; and
• all applicable terms and conditions of the Axis Ban and CITI.

Offer Details

• The Offer is valid from 27th January 2022, 00:00 Hrs. to 31st January 2022, 23:59 Hrs.
• Under this Offer, Cardholders will get a 10% Instant Discount per card, on the purchase of select Appliances and Electronics.
• The Offer will be applied to the Net Cart Value (NCV). The minimum NCV to avail this Offer is INR 5000. NCV shall mean the total value of only the eligible product/s in the cart after all applicable discounts and exchange offer redemptions.
• Cardholders can avail up to a maximum discount of INR 1250 per Axis Bank Credit Card and INR 1500 per Citi Bank Credit or Debit Card
• Additional INR 500 off on Axis Bank Credit, Credit EMI and Citi Credit EMI transactions for products worth 30,000 and above.

Axis bank - Other Terms and Conditions

• All Cardholders, excluding Axis Bank Corporate Credit Card, with no outstanding of more than 30 days are eligible for this Offer.
• This Offer is NOT applicable on transactions made through Internet Banking/ Phone Pe payment option.
• The Offer is not applicable for Card-on-delivery transactions or orders converted from Cash On Delivery to Prepaid.
• In case of cancellation of Your order, the transaction will not qualify for the Offer. If you cancel part of Your order, you will qualify for the Offer only on the net amount You pay basis eligibility.
• Axis Bank/Flipkart/Flipkart Advanz reserves the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for availing the benefits under the said Offer or otherwise by use of the Card.
• Any person availing this Offer shall be deemed to have accepted these terms and conditions.
• Axis Bank, Flipkart Advanz and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
• Delinquent and over-limit Card and Cardholders will not qualify for this Offer.
• Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary, and the Offer is being made purely on a best effort basis.
• Nothing herein amounts to a commitment by Axis Bank/Flipkart Advanz to conduct further, similar or other offers.
• The above Offer is by way of a special offer for Axis Bank Credit Card holders only and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
• You understand that Flipkart may share Your transactional data with the Axis Bank and Flipkart Advanz for purposes of this Offer and for checking Your eligibility for their products and services and by participating in this Offer, You expressly consent to this sharing of Your data for these purposes.
• Any query regarding the Offer will be entertained only till 11th February 2022. Post such date, Axis Bank, Flipkart Advanz and Flipkart will not entertain any correspondence or communication regarding this Offer from any persons.
• Axis Bank/Flipkart/Flipkart Advanz do not endorse any of the products or brands being offered under the Offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.
• All the existing offers, gifts, discounts etc. that are being offered can be availed by the Cardholders as part of this exclusive offer as mentioned in the communication.
• Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
• Products offered under this Offer are subject to availability from the respective participating merchants/sellers on the Platform and accordingly the Axis Bank, Flipkart Advanz or Flipkart in no circumstances shall be liable for non-availability of any of the products.
• Under no circumstance will the Offer/discount being offered under this Offer be settled with cash in lieu by Axis Bank or by Flipkart or by Flipkart Advanz.
• Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer
• Axis Bank and Flipkart Advanz will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by seller(s) on products/services made available by it and the same shall be at the sole risk and consequences of such seller(s) and without reference to Axis Bank and Flipkart Advanz.
• Flipkart, Flipkart Advanz or the seller(s) shall not be liable for any failure by the Axis Bank to honor the transaction and for any technical issues attributable to the Axis Bank because of which the transaction made by the Cardholder was not successful. Axis Bank shall indemnify and hold Flipkart Advanz, Flipkart and seller harmless against any claims by the Cardholder for unsuccessful completion of the transaction. Further, Axis Bank shall solely be liable to the Cardholder for wrongful remittance of the amounts by it, without any reference to Flipkart or Flipkart Advanz or sellers.
• By participating in this Offer you agree to be bound by these terms and conditions of the Offer, standard terms and conditions, terms of use, privacy policy (as amended from time to time) of the Platform, any other documents as may be applicable while using the Platform and the terms and conditions of respective seller shall be applicable on the Cardholder.
• The Cardholder shall indemnify and hold Flipkart, Flipkart Advanz, Axis Bank and/ or seller(s) harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by Flipkart, Axis Bank and/ or seller as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by Cardholder; (ii) violation of applicable laws by Cardholder; and (iii) any action or inaction resulting in willful misconduct or negligence on the part of the Cardholder.
• All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Offer.
• This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
• Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator to be jointly appointed by Axis Bank and Flipkart Advanz for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai for Axis Bank and the language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against Axis Bank.
• All liability with respect to the products purchased lies with the respective sellers and neither Flipkart Advanz nor Axis Bank shall be in any way responsible for the same.
• This Offer is valid only in India. The minimum age of such Cardholder shall be 18 years.
• Further, as required by applicable law, in the event that the Cardholder makes a purchase of an amount equal to or above Rs. 2,00,000, the Cardholder will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Cardholder will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Cardholder, it need not be submitted again. The order of the Cardholder will be cancelled if there is a discrepancy between the name of the Cardholder and the name on the PAN Card.
• This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures
• Disclaimer : In the event the Flipkart App is downloaded from Apple’s App Store, note that Apple’s App Store is only an app downloading platform and in no way, shape or form, Apple is responsible/involved for any contest/offer being run on the Flipkart App.

Citi - Other Terms and Conditions

• Add on cards will be treated as separate cards.
• The Offer is not applicable for Card on delivery transactions.
• The Offer is not applicable on Gift Wrap or premium delivery charges.
• The Savings amount cannot be transferred or assigned to any other person/customer.
• The Offer is not applicable on the purchase of gift cards and gold coins on the Platform.
• In case partial payment is made through Flipkart gift card, Offer will be applicable only on the amount paid through the Card against purchase of Eligible Products, provided such amount equals or exceeds Rs. 4,999.
• The Offer is also applicable on Credit EMI transactions on the Card and on such transactions the EMI Terms & Conditions will be applicable as mentioned at: https://www.online.citi.co.in/card-offers/pdfs/EMI-TC.pdf
• In the event orders are fully cancelled (during & outside the Offer Periods), the corresponding Savings applicable on that order/transaction will not be granted.
• In the event orders are partially cancelled (during & outside the Offer Period) and if the total transaction amount falls below the minimum transaction amount i.e. Rs 4,999 for the Offer, Savings will not be granted.
• Citi is not making any commitment to make any offer beyond the Offer Period.
• The Offer is valid only if the Cardholder's account continues to be in good standing and payment continues to reach Citi before the payment due date.
• Neither Citi nor Flipkart Advanz make any warranties or representation on the delivery, service, quality, quantity, merchantability, suitability or availability of the products or services included in the Offer. The sellers on the Platform shall be responsible for the same.
• Citi is NOT liable or responsible for any claim(s), dispute(s) regarding delivery, service, suitability, merchantability, availability, quantity or quality made available to the customers under the Offer on the products purchased/ services availed on the Platform (shortly referred as Claims). In reference to any Claims, it must be addressed in writing by the Customer to Flipkart Advanz or directly to the concerned seller and Citi shall not entertain any communication in this regard. Any query/ contention/ dispute raised by any customer to Citi with respect to the above shall be forwarded to Flipkart for resolution.
• Customers are not bound in any way to participate in the Offer. Any such participation is voluntary and the same is being made purely on a best effort basis.
• Citi holds the exclusive right at its sole discretion to refuse or deny the Offer to any Cardholder. The Cardholder shall become ineligible to participate in the Offer if his/her card is cancelled before the expiry of /during the Offer Periods.
• All applicable taxes, liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the Cardholder.
• If any Offer and/or anything to be done by Citi or Flipkart Advanz in respect of the Offer is prevented or delayed by causes, circumstances or events beyond the control of Citi or Flipkart Advanz, including but not limited to, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government, or other causes of like or similar or other character beyond the control of Citi or Flipkart Advanz, then Citi and/ or Flipkart Advanz shall not be liable for the same to the extent so prevented or delayed, and will not be liable for any consequences and on occurrence of such an event, the Offer may be withdrawn at the discretion of Citi.
• These T&C shall be governed by the laws of India. Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the Courts in Bangalore only.
• Under no circumstances will the Offer/ Savings being offered be settled in cash.
• Citi and Flipkart Advanz reserve the right to, without prior notice and without assigning any reason whatsoever, add/alter/modify/change or vary all of these T&C or to replace, wholly or in part, the Offer by another offer, whether similar to the Offer or not, or to extend or withdraw it altogether.
• Citi shall not be held liable for any reason, including but not limited to any delay or loss that may be caused in delivery of the product/ services under the Offer.
• Citi or Flipkart Advanz and Flipkart shall also not be liable for any loss or damage whatsoever that may be suffered, or for any personal injury that may be suffered, to a customer, directly or indirectly, by use or non-use of products/ services under the Offer.
• The above Offer is by way of a special offer for select Cards only and nothing contained herein shall prejudice or affect the terms and conditions of the card member terms and conditions. The T&C shall be in addition to and not in derogation of the terms contained in the card member terms and conditions. Payment of fees/service charges/all other amounts due from the Customer to Citi from usage of credit cards by the Customer under the Offer and/ or otherwise will be governed by Citi Terms & Conditions, the Cardmember Terms and Conditions and the Most Important Terms & Conditions and the complete account terms and conditions may be viewed from the online portal http://www.citi.com/india.
• The Offer cannot be combined with any other offer and cannot be transferred or assigned to any other person/customer
• Any query regarding the Offer will be entertained till 15th February 2022. Post such date, Flipkart Advanz and Flipkart and Citi will not entertain any correspondence or communication regarding the Offer from any customers/ persons.
• Further, as required by applicable law, in the event that the Cardholder makes a purchase of an amount equal to or above Rs. 2,00,000, the Cardholder will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Cardholder will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Cardholder, it need not be submitted again. The order of the Cardholder will be cancelled if there is a discrepancy between the name of the Cardholder and the name on the PAN Card.
• This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
• Disclaimer : In the event the Flipkart App is downloaded from Apple’s App Store, note that Apple’s App Store is only an app downloading platform and in no way, shape or form, Apple is responsible/involved for any contest/offer being run on the Flipkart App
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