Highlights of the Terms and Conditions of the
Digital Suraksha Group Insurance Plan
Whereas Flipkart Internet Private Limited is the holder of the Master Policy for Digital Suraksha Group Insurance Plan (IRDA UIN: 113CP0001V01202021) (hereinafter referred to as “Group Policy”) issued by Bajaj Allianz General Insurance Company Limited (hereinafter referred to as “Company”) and you will be a member of this Group Policy. And, whereas you (hereinafter referred to as “Insured Beneficiary”) have decided to purchase the Group Policy of the Company. Following are the highlights of the Group Policy, however, if there is any contradiction between what is stated in this document the Group Policy Wordings, then the Group Policy Wordings shall prevail.
Coverage Offered/Scope of Cover:–
The Company shall indemnify the Insured Beneficiary during the Cover Period for Direct Financial Loss as a result of
1- Unauthorized Digital Financial Transaction and/or as opted by the Insured/ Insured Beneficiary and specified in the Certificate of Insurance. The liability of the Company during any one Cover Period will not individually or in the aggregate exceed the Sum Insured stated in the Certificate of Insurance.
Scope of the cover -
Unauthorized Digital Financial Transaction shall means electronic transaction/transfer from Insured Beneficiary’s account to a Third Party account consequent upon Identity Theft, arising out of below perils (as opted by the Insured/ Insured Beneficiary) a) Cyber Attack(s)
- Phishing/Spoofing E-Mail and/or Messages and/or Links and/or telephonic calls
- Simjacking
Major Exclusions (for the exhaustive list please refer the policy document)-
- Any transactions involving physical money / cash / currency or currency equivalent, including withdrawal of money from Automated Teller Machine (A.T.M)
- Direct Financial Loss as a result of physical loss/ theft of card, phone, laptop or any other device
(unless specifically covered on payment of additional premium) iii. Gross negligence in taking precautions to safeguard Insured Beneficiary’s Personal Data iv. Cyber Extortion Loss
v. Fraudulent or Dishonest Conduct of Insured Beneficiary vi. Bodily Injury and Property Damage
- Prior Acts Exclusion
- War, Terrorism including Cyber Terrorism, looting and Governmental Acts ix. Trading
x. Unsolicited Communication xi. Outage/Disturbance Loss xii. Immoral/Obscene Services xiii. Unauthorised Collection of Data
- Any unexplained losses or mysterious disappearance
- Any Direct Financial Loss to Insured Beneficiary caused by the order of any government
authority
Important Definitions (for the exhaustive list please refer the policy document)-
- Certificate of Insurance means the document issued by the Company to the Insured Beneficiary under the Terms and Conditions of Master Policy/Group Policy detailing the Master Policy number, Certificate of Insurance number, the, Cover Period with the commencement date and end/expiry date of the cover, Insured Beneficiary’s name, address, coverage, benefits, Sum Insured, Deductible, condition(s), exclusions and or endorsement(s), and the terms and conditions of the coverage. Provided however if there is any contradiction between what is stated in the wordings attached to Certificate of Insurance and the Group Policy Wordings, then the Group Policy Wordings shall prevail.
- Computer System means a device or collection of devices, including input and output support devices and excluding calculators which are not programmable and capable of being used in conjunction with external files, which contain computer programmes, electronic instructions, input Data and output Data, that performs logic, arithmetic, Data storage and retrieval, communication control and other functions
For avoidance of doubt, Computer System shall include all kinds of digital devices which complies with the requirements/conditions hereinabove in this definition.
Cyber Attack means a targeted intrusion into the Insured Beneficiary’s Computer System:
- which results in the transmission of unauthorised Data to the Insured Beneficiary’s
Computer System or from the Insured Beneficiary’s Computer System to a Third Party’s Computer System that is designed to modify, alter, damage, destroy, delete, record or transmit information without authorisation, including Data that is selfreplicating or self-propagating, or is designed to contaminate other computer programmes or legitimate computer Data, consume computer resources or in some fashion usurp the normal operation of a Computer System.
- To obtain unauthorized access or use of the Insured Beneficiary’s Computer System A targeted intrusion is an intrusion or a series of intrusions specifically directed against the Insured Beneficiary. A series of intrusions are intrusions using the same weakness of Computer Systems or using the same malicious programmes or codes.
- Data means any electronic information in a form readily usable by a computer programme. This shall include but not limited to images, documents, audio/video clips, software’s, programmes
- Phishing/Spoofing is the attempt to obtain, inter alia, sensitive information of Insured Beneficiary such as usernames, passwords, card details, (and sometimes, money), often for malicious reasons, by masquerading as a trustworthy Entity in an electronic communication.
- Simjacking happens when a third party replaces a sim card issued to the Insured Beneficiary by a registered telecom service provider, without his/her knowledge and consent.
GENERAL CONDITIONS APPLICABLE “SCOPE OF COVER” ABOVE
The Insured Beneficiary shall:
take all reasonable measures to safeguard the Insured Beneficiary’s Personal Data to prevent the occurrence and to minimize the impact of claim under the Certificate of Insurance;
in connection with the coverage afforded hereunder submit to the Company (at own Cost) a written, detailed proof of Direct Financial Loss to Insured Beneficiary which provides an explanation of the circumstances and a detailed calculation of such Direct Financial Loss to Insured Beneficiary;
provide to the Company all such cooperation and assistance as the Company may request in connection with such Direct Financial Loss to Insured Beneficiary; and in case of Direct Financial Loss to Insured Beneficiary involving both covered risk and uncovered risk/matters under the Certificate of Insurance take reasonable joint effort with Company to determine a just and equitable allocation of Direct Financial Loss to Insured Beneficiary covered under the Certificate of Insurance.
shall not admit liability, make any payments, assume any obligations, negotiate any settlement enter into any settlement or accept any judgment or award without the Insurers prior written consent;
not agree to any waiver or limitation of or delay as to the Insured Beneficiary’s legal rights of recovery against any other party;
duly comply with/fulfil all Terms and Conditions of the Group Policy read with Certificate of Insurance.
expressly authorize Flipkart Internet Private Limited to act as a Master Policyholder and also authorize Master Policyholder to take the Group Policy document on his/her behalf.
DISCLAIMER
The enrolling member is solely responsible for the correctness of such declarations or information provided by the member at the time of enrolment.
Servicing of claims is the responsibility of the Company and Master Policyholder has no role to play in the servicing process or claims adjudication process, after the premium amount along with the requisite details of the enrolling member are given to the Company. The Company shall be solely responsible for settlement of disputes related to default in servicing the Insured Beneficiary(ies) under the insurance policy or any claim arising from such insurance policy or rejection of claims of Insured Beneficiary, subject to the premium amount along with the requisite details of the enrolling member are given to the Company.
BAJAJ CONTACT DETAILS
- Call: 1800-209-5858
- Say ‘Hi’ on Whatsapp: +91 75072 45858
- Missed Call: 80809 45060
- Short code - SMS < WORRY > to 575758
- Email: bagichelp@bajajallianz.co.in
For detailed policy wordings please refer to the below link: