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    Frequently Asked Questions

    What is the offer?

    • 10% Instant Discount on HDFC Bank Credit Cards (Non-EMI and EMI transactions), on purchase of select products
    • The offers will apply on purchase of select products only. Please check if the offer is listed on the product page, before making the purchase.
    • This offer is applicable on select HDFC Bank Credit Cards (Non-EMI and EMI Transactions), excluding Corporate, Commercial & Co-branded Cards.
    • The bank offer discount displayed on the Product page is applicable on select cards. To check if the discount is applicable on your card, enter the card details on the 'Payment' page and check the discount applied.

    What are the Offer Benefits?

    • Categories - Sitewide

    Base Offer Details - 10% Instant Discount on Credit Card (Non-EMI and EMI Txns)

    • Category: Grocery

      • Min Transaction Value: INR 2,500
      • Max. Discount (Non-EMI & EMI Txns): INR 200

    • Category: Minutes (select products)

      • Min Transaction Value: INR 1,000
      • Max. Discount (Non-EMI & EMI Txns): INR 100

    • Category: Mobiles

      • Min Transaction Value: INR 4,990

      • Max Discount:

        1. Non-EMI Txns: INR 750 on select models and INR 1000 on select models
        2. EMI Txns: INR 1,500

    • Category: Other categories (excluding Grocery and Mobiles)

      • Min Transaction Value: INR 4,990

      • Max Discount:

        1. Non-EMI Txns: INR 1,250
        2. EMI Txns: INR 1,500
    • Maximum Base Offer Discount per Credit Card (Non-EMI and EMI Txns): INR 1,500

    Bonus Offer Details

    • Categories: Select Categories and Products

    • Bonus Offer 1

      • Min. Cart Value: INR 24,990
      • Max. Discount (Non-EMI & EMI Txns): Additional INR 500 off

    • Bonus Offer 2

      • Categories: Sitewide excluding Grocery and Mobiles
      • Min. Cart Value: INR 49,990
      • Max. Discount (Non-EMI & EMI Txns): Additional INR 2,500 off
    • Maximum Bonus Offer Discount per Credit Card (Non-EMI and EMI Txns): INR 3,000

    What is the offer duration?

    • Offer Period: 7th March 2025 (00:00 Hrs) to 10th March 2025 (23:59 Hrs).
    • For Mobiles, the sale begins from 6th March 2025 19:00 Hours onwards

    What are the eligibility conditions?

    • In the event the customer returns any/all products in the order placed during the offer period, thereby not maintaining the minimum purchase value, as required to avail the Offer, he/she shall not be eligible for the Offer. Accordingly, the amount availed as a discount under the Offer shall stand deducted from any refund(s) processed for the returned product(s).
    • If an order is canceled, the offer may take up to 24 hours to refresh for the customer to utilise it again.

    • How many times can this offer be applied?

      • There is no limit on the number of transactions to avail the Base Offer discounts, however the maximum base offer discount applicable during the offer period is INR 1500.

    • Is the offer applicable on all HDFC Bank Credit Cards?

      • These offers are applicable on select HDFC Bank Credit Card (Non-EMI & EMI) transactions.
      • These offers are not applicable on HDFC Bank Debit Card (Non-EMI & EMI) and No Swipe EMI Transactions.
      • Offer is NOT applicable on select HDFC Bank Commercial, Corporate & Co-branded Cards.
      • Offer is NOT applicable on transactions made through Internet Banking or UPI payment option.

    • Will I get the offer if I pay through Flipkart Gift Card partially?

      • Yes, you can avail the offer. In this case, offer will only apply on the amount paid through HDFC Bank Credit Card (Non-EMI & EMI Txns) against the eligible product(s). This amount should be equal to or greater than the Min Txn Value details mentioned above.

    How do I avail the offer:

    • Under this Offer, Cardholders will get:

      • A 10% Instant Discount with HDFC Bank Credit Cards (Non-EMI and EMI Transactions), on purchase of select products on the platform during the offer period.

    • The discount will be applied to the Net Cart Value (NCV). NCV shall mean the total value of only the eligible product/s in the cart after all applicable discounts and exchange offer redemptions.

      • The minimum Net Cart Value (NCV) to avail the Base offer is INR 2,500 for Grocery, INR 1,000 for Minutes (select products) and INR 4,990 for all other categories
      • The minimum Net Cart Value to avail the Bonus Offer 1 discount is INR 24,990.
      • The minimum Net Cart Value to avail the Bonus Offer 2 discount is INR 49,990.

    • Offer Discount shall be applicable as follows:

      • Maximum Base Offer Discount of up to INR 1,500 per Credit Card (Non-EMI & EMI transactions) can be availed in any number of transactions during the offer period.
      • Maximum Bonus Offer 1 Discount of up to INR 500 per Credit Card (Non-EMI & EMI transactions) can be availed.
      • Maximum Bonus Offer 2 Discount of up to INR 2,500 per Credit Card (Non-EMI & EMI transactions) can be availed.
    • The offer is applicable at www.flipkart.com, m.flipkart.com & Flipkart mAPP (mobile Application).
    • The offer is not applicable on payment made via Debit Cards, No-Swipe EMI, Net Banking or UPI.
    • Discount will be calculated on the net paid amount by the customer post any other discounts, exchange offer redemptions and refunds.

    Other TERMS AND CONDITIONS

    Preliminary

    • This offer (“Offer”) is co-sponsored by “Partners” and Flipkart Advanz Private Limited (“Flipkart Advanz”) on www.flipkart.com, Flipkart mobile app and Flipkart mobile site (collectively referred to as “Platform”), which Platform is owned and operated by Flipkart Internet Private Limited (Flipkart, We or Our). It is open to all residents of India holding a valid and current HDFC Bank Credit Card (“Cardholder/You/Your” and “Card”).

    • By participating in the Offer (defined below), Cardholder agree to be bound by:

      • these terms and conditions (“T&C”);
      • the Terms of Use, Privacy Policy and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform; and
      • all applicable terms and conditions of the Bank.

    Detailed Terms and Conditions:

    • All HDFC Bank Credit Card holders with no outstanding of more than 30 days are eligible for this Offer.
    • HDFC Bank charges annual interest rates according to the reducing monthly balance. In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the outstanding balance
    • If the customer fails in timely payment of EMI, there may be additional interests/penalty which may be levied by the HDFC Bank which may be higher than the discount offered under this scheme
    • Flipkart will not charge a processing fee for availing EMI option. HDFC Bank may however charge processing fee or cancellation charges as per HDFC Bank's policies. Such charges shall be paid by me and will not be refundable even in the event of return/cancellation of the order. Such processing charges would be collected by Pine Labs Partners directly without involvement of Flipkart.
    • Customer may check with the respective bank/issuer on how a cancellation, refund or pre-closure could affect the EMI terms, and what interest charges would be levied for the same
    • This Offer is NOT applicable on transactions made through Debit Cards, No Swipe EMI, Internet Banking/ UPI payment option.
    • The Offer is not applicable for Card-on-delivery transactions or orders converted from Cash On Delivery to Prepaid.
    • In case of cancellation of your order, the transaction will not qualify for the Offer. If You cancel part of Your order, You will qualify for the Offer only on the net amount You pay basis eligibility.
    • Partners/Flipkart/Flipkart Advanz reserves the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for availing the benefits under the said Offer or otherwise by use of the Card.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions.
    • Partners, Flipkart Advanz and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • Delinquent and overlimit card and cardholders will not qualify for this Offer.
    • Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary, and the Offer is being made purely on a best effort basis.
    • Nothing herein amounts to a commitment by Partners/Flipkart Advanz to conduct further, similar or other offers.
    • The above Offer is by way of a special offer for HDFC Bank Credit Cardholders only and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
    • You understand that Flipkart may share Your transactional data with Partners and Flipkart Advanz for purposes of this Offer and for checking Your eligibility for their products and services and by participating in this Offer, You expressly consent to this sharing of Your data for these purposes.
    • Any query regarding the Offer will be entertained only till 13th April 2025. Post such date, Partners, Flipkart Advanz and Flipkart will not entertain any correspondence or communication regarding this Offer from any persons.
    • Partners/Flipkart/Flipkart Advanz do not endorse any of the products or brands being offered under the Offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.
    • All the existing offers, gifts, discounts etc. that are being offered can be availed by the Cardholders as part of this exclusive offer as mentioned in the communication.
    • Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
    • Products offered under this Offer are subject to availability from the respective participating merchants/sellers on the Platform and accordingly the Partners, Flipkart Advanz or Flipkart in no circumstances shall be liable for non-availability of any of the products.
    • Under no circumstance will the Offer/discount being offered under this Offer be settled with cash in lieu by Partners or by Flipkart or by Flipkart Advanz.
    • Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer
    • Partners and Flipkart Advanz will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by seller(s) on products/services made available by it and the same shall be at the sole risk and consequences of such seller(s) and without reference to Partners and Flipkart Advanz.
    • Partners, Flipkart, Flipkart Advanz or the seller(s) shall not be liable for any failure by the Bank to honor the transaction and for any technical issues attributable to the Bank because of which the transaction made by the Cardholder was not successful.
    • Partners shall indemnify and hold Flipkart Advanz, Flipkart and seller harmless against any claims by the Cardholder for unsuccessful completion of the transaction. Further, Partners shall solely be liable to the Cardholder for wrongful remittance of the amounts by it, without any reference to Flipkart or Flipkart Advanz or sellers.
    • By participating in this Offer You agree to be bound by these terms and conditions of the Offer, standard terms and conditions, terms of use, privacy policy (as amended from time to time) of the Platform, any other documents as may be applicable while using the Platform and the terms and conditions of the respective seller shall be applicable on the Cardholder.
    • The Cardholder shall indemnify and hold Flipkart, Flipkart Advanz, Partners and/ or seller(s) harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by Flipkart, Partners and/ or seller as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by Cardholder; (ii) violation of applicable laws by Cardholder; and (iii) any action or inaction resulting in willful misconduct or negligence on the part of the Cardholder.
    • All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Offer.
    • This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
    • Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator to be jointly appointed by Partners and Flipkart Advanz for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai for Partners and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against the Bank.
    • All liability with respect to the products purchased lies with the respective sellers and neither Flipkart Advanz nor Partners shall be in any way responsible for the same.
    • This Offer is valid only in India. The minimum age of such Cardholders shall be 18 years.
    • Further, as required by applicable law, in the event that the Cardholder makes a purchase of an amount equal to or above Rs. 2,00,000, the Cardholder will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Cardholder will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Cardholder, it need not be submitted again. The order of the Cardholder will be cancelled if there is a discrepancy between the name of the Cardholder and the name on the PAN Card. It is the responsibility of the cardholder to ensure that its PAN number has been linked with his Aadhar number. If the PAN number is not linked with the Aadhar, the PAN provided will be deemed to be invalid and the purchase made by the Cardholder will be cancelled.
    • This document is an electronic record in terms of Information Technology Act, 2000, and the Rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
    • Disclaimer: In the event the Flipkart App is downloaded from Apple’s App Store, note that Apple’s App Store is only an app downloading platform and in no way, shape or form, Apple is responsible/involved for any contest/offer being run on the Flipkart App.

    Bank Terms and Conditions:

    • The offer is an instant discount and will be provided upfront at the time of purchase.
    • In the event of customer preclosing/ cancelling EMI on an originally Credit Card EMI or Debit Card EMI transaction, 'Preclosure Interest charges' + 3% Preclosure Fee on principle Outstanding (as applicable) will apply at the time of preclosure. Benefits like payback / Instant discount etc offered by the merchant at the time of loan booking will be debited within 120 days of EMI closure.

    • Refer the link given below for detailed terms and conditions of EMI transactions.

      • hdfcbank.com/personal/borrow/popular-loans/easy-emi/easyemi-on-consumer-durables
    • HDFC Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the services offered by the partner. Any dispute or claim regarding the services/offers must be resolved by the Card Holder/s with the partner directly without any reference to HDFC Bank.
    • HDFC Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / gift vouchers availed by the Card Holder/s under the said Offer offered by the partner
    • HDFC Bank shall not be held liable for any delay or loss that may be caused in delivery of the services.
    • This Offer is made available to the Customers selected at the discretion of HDFC Bank.
    • The offer cannot be combined with any other offer
    • If promo code is mentioned as part of the communication (please refer Offer details tab) then customer has to use the code to avail the offer; in case the code is not used Discount/ Cashback cannot be credited back to customer at a later date.
    • Any person availing this offer shall be deemed to have accepted these Terms and Conditions.
    • HDFC Bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all these terms and conditions or to replace, wholly or in part, this offers by another offer, whether like this offer or not, or to extend or withdraw it altogether.
    • Eligible benefits for this promotion (such as Reward points / cashback) will only be posted to accounts that are active at the time of postings.
    • Benefits will not be posted on credit card accounts which are permanently delinquent or closed at the time of posting.
    • Benefits will also not be posted on retail credit card accounts that are flagged for working capital usage.
    • HDFC Bank Cardholders are not bound in any way to participate in this offer. Any participation is voluntary, and the offer is being made purely on a best effort basis.
    • Nothing herein amounts to a commitment by HDFC Bank to conduct further, similar, or other offers.
    • This offer is not applicable on virtual cards, Consumer Durable, VPA, Fleet, R&R Commercial, Purchase cards, Intermiles, Paytm, Equitas, Swiggy, Flipkart Wholesale, Pine Labs, Emirates, Harley, IBIBO, IRCTC, Times, Tata Neu, Shoppers, IOCL, Bestprice, 6E Rewards, Marriott, PhonePay, Snapdeal Cards.
    • This offer is non-cashable, not extendable, and non-negotiable.
    • Purchases eligible for Instant Discount/ Cashback on HDFC Bank Credit Card will not qualify for Reward Points. The same will be reversed within 120 days of end of cashback posting month or end of offer month for Instant discount offers.
    • If a card member has more than 1 (one) HDFC Bank Credit Card, spends on the cards cannot be clubbed by the card member to qualify for the said offer.
    • The above offer is by way of a special offer co-funded by the Bank & Merchant for select HDFC Bank Credit Cardholders only and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
    • Nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
    • All disputes, if any, arising out of or in connection with or because of above offers or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai only, irrespective of whether courts / tribunals in other areas have concurrent or similar jurisdiction.
    • Any query regarding the program will be entertained till 60 days from the posting date. After said date the Bank will not entertain any correspondence or communication regarding this Program from the cardholder.
    • Any Tax, service charge or other charges levied with regards to the Promotional Offer, may be borne by the Card Holder / winner.
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