Key Features
1. New! Content presentation supports outcomes-based learning approach
2. New! Topics that take care of aspects like Global Operations Strategy, Services, Forecasting, Six
Sigma, Product Development, Role of Technology in Productivity, Purchasing Process, Outsourcing;
current advancements such as Big Data, Cloud Computing, Artificial Intelligence etc.
3. New! More solved numerical problems in the chapters on Forecasting, Quality Management,
Maintenance Management, Productivity, Purchasing, Physical Distribution Management, and
Scheduling
4. New! Each chapter sums up with a quick gist of concepts and techniques with a view to reinforce
comprehension
5. Enhanced Pedagogical Aid
- New! 320+ Multiple Choice Questions with answers
- 465+ Questions for Discussion at end-of-chapter
- 115+ Solved Problems and Examples
- 20 Assignment Question at end-of-chapter