Khanna Publishing House

2015

Chapter 1: Introduction Chapter 2: Quality Control in Purchasing Chapter 3: Manufacturing Quality Origins and Principles of Lean Manufacturing Chapter 4: Quality Management Organization Structure and Design Chapter 5: Human Factor in Quality Chapter 6: Control Charts in Quality Management Chapter 7: Attributes Control Charts Chapter 8: Defect Diagnosis Chapter 9: ISO9000 Chapter 10: MODEL TEST PAPER Chapter 11: QUESTION BANK

Gaurav Gupta Gaurav Gupta is currently working as Manager Client Services in an IT MNC. He has more than Nine years of corporate experience with different MNCs. He has published Research Papers in various international Journals and attended conferences at several states. His area of interest includes Server and Databases, Data Center technologies and IT infrastructure, Project Management, Marketing Automation and different enterprise software's, CRM, ERP etc. Sarika Gupta Sarika Gupta is currently working as Assistant Professor in the Department of Computer Science and Engineering at Dronacharya College of Engineering, Greater Noida. She has more than six years of teaching and corporate experience. She has already published Research Papers in various international Journals and conferences of repute. Her area of interest and research includes AdHoc Network, Java, Object Oriented System and Soft Computing etc.