If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product. Successful pick-up of the product is subject to the following conditions being met: Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories). The product should be in unused, undamaged and original condition without any scratches or dents.