We'll facilitate the installation and demo through authorized service engineer at your convenience. The installation will be done within 2 to 5 Business days of delivery of the TV. The service engineer will install your new TV, either on wall mount or on table top. Installation and demo are provided free of cost. The engineer will also help you understand your new TV's features. The process generally covers: Wall-mounted or table-top installation, as requested (Wall mounted mode is recommended for better sound experience), Physical check of all ports, including power and USB ports. Accessories also checked, Demonstration of features and settings, Quick run-through on how to operate the TV.
|10 days from delivery or installation*||Damaged, Defective, Item not as described||Replacement|
*The validity for products installed only by Flipkart authorized personnel shall be 10 days from installation.
If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.
We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.
Successful pick-up of the product is subject to the following conditions being met:
Know more about the Return Policy here
5 Jul, 2015
2 May, 2016
Awesome Clarity but not too Smart
18 Oct, 2015
WS Retail can't deliver it to my location
26 Sep, 2015
9 Mar, 2017
18 Dec, 2016
Best in the market!
2 Dec, 2016
this TV is awesome
3 Oct, 2016
Best quality TV with bit less smart features
13 Aug, 2015
Browse the Internet at the Click of a button. Your Joy Smart TV lets you access the Internet and browse your favourite web sites through its Smart Browser feature. Connect via the TV's built in Wi-Fi and explore the benefits of the Smart Browser.
With Samsung's Smart Share feature you can easily share content between your Mobile and USB storage device connected to your TV wirelessly. Simply pair your Mobile Phone and your Joy Smart TV via Wi-Fi Direct and swiftly transfer your photographs, movies and music from your Phone to the USB storage device on your TV or vice versa without the need of any wires or a computer.
Mirror your mobile content on your television screen. With your new Joy Smart TV you can enjoy your mobile phone apps, games and content on your television screen through Screen Mirroring. Also, Samsung’s enhanced screen mirroring technology makes the process simple, with no need to change the TV source. Just open the notification panel on your mobile device, select the Screen Mirroring icon and select the TV.
Capture your favourite scenes and music while watching TV at the push of a button and save the content on an external storage device connected to the TV. You can view the stored content anytime and re-live your favourite moments.
Samsung TV is equipped with block capacitors that allows the TV to absorb lightning strikes up to 15 KV. Also, each chipset is coated with Silica Gel and Anti-humidity glue to protect the TV from moisture. Finally, the TV comes with varistor blocks and capacitor that can withstand up to 750 V of high fluctuation. 1 Year free additional warranty on lightning, humidity and power surges only.
Using an advanced picture quality improvement algorithm, Samsung’s Wide Colour Enhancer drastically improves the quality of any image and uncovers hidden details. Now see colours as they were meant to be seen with Wide Colour Enhancer.
With ConnectShare Movie, simply plug your USB memory drive or HDD into the TV and instantaneously enjoy movies, photos or music. Now, you can experience a wide variety of content in the comfort of your living room on your TV.
With Wireless LAN built-in, streamline your TV’s connectivity capabilities without adding more external devices and maintain its attractive design.