Selling and Sales Management, 10e

Selling and Sales Management, 10e (English, Paperback, David Jobber, Geoffrey Lancaster)

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Selling and Sales Management, 10e  (English, Paperback, David Jobber, Geoffrey Lancaster)

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    Highlights
    • Language: English
    • Binding: Paperback
    • Publisher: Pearson
    • Genre: Academic and Professional
    • ISBN: 9789352866045, 9352866045
    • Edition: Tenth, 2018
    • Pages: 544
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  • Description
    Over the past quarter of a century, Selling and Sales Management has proved itself to be the definitive text in this exciting and fast-paced subject area. This new edition comes fully updated with new case studies, using working businesses to connect sales theory to the practical implications of selling in a modern environment. This edition contains the results from cutting-edge research that differentiates it from most of its competitors. The book continues to place emphasis on global aspects of selling and sales management. Topics covered include technological applications of selling and sales management, ethics of selling and sales management, systems selling and a comprehensive coverage of key account management.
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    Specifications
    Book Details
    Title
    • Selling and Sales Management, 10e
    Publication Year
    • 2018 1
    Table of Contents
    • List of figures List of tables About the authors Preface Acknowledgements Part 1 Sales perspective 1 Development and role of selling in marketing 2 Sales strategies Part 2 Sales environment 3 Consumer and organisational buyer behaviour 4 Sales settings 5 International selling 6 Law and issues Part 3 Sales technique 7 Sales responsibilities and preparation 8 Personal selling skills 9 Key account management 10 Relationship selling 11 Direct marketing 12 Internet and IT applications in selling and sales management Part 4 Sales management 13 Recruitment and selection 14 Motivation and training 15 Organisation and compensation Part 5 Sales control 16 Sales forecasting and budgeting 17 Salesforce evaluation Appendix: Case studies and discussion questions Index
    Product Form
    • Paperback
    Publisher
    • Pearson
    Genre
    • Academic and Professional
    ISBN13
    • 9789352866045
    Book Category
    • Economics, Business and Management Books
    Book Subcategory
    • Business and Management Books
    Edition
    • Tenth
    ISBN10
    • 9352866045
    Language
    • English
    Contributors
    Author Info
    • David Jobber, Professor of Marketing, University of Bradford Geoffrey Lancaster, Chairman of Durham Associated Ltd, Professor University of North London and Chief Examiner, Institute of Sales and Marketing Management
    Ratings & Reviews
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