|10 days from delivery or installation*||Damaged, Defective, Item not as described||Replacement|
*The validity for products installed only by Flipkart authorized personnel shall be 10 days from installation.
If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.
We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.
Successful pick-up of the product is subject to the following conditions being met:
Know more about the Return Policy here
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A big 'S" to this one...
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Awesome phone from Sony!
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