Excellent and a must go through for all budding and experienced bankers. Basics along with case studies are explained in a lucid language. Coverage is extensive and explained from what comprises a customer for the bank to varied topics like debt recovery, balance sheets for the banks and all legal laws of banking.

worst experience ever.

the book is so useful ....

This is a good book. But needs improvement on the font size.too small and is straining the eyes within no time..Highly recommended though.

Reàlly helpfull great. I have received the book quickly. Flipkart is great. Good service.