The Speed of Trust is a self-help book on the subject of people management and trust by Stephen M. R. Covey.
Summary of the Book
Stephen Covey writes about how trust forms the basic need of the economy. He explains that global economy is shouldered by trust, and that we need to trust the people we interact with, customers, co-workers and managers, in order to function in this world. He explains how trust empowers our transactions and how to establish trust. He provides anecdotes and examples of how organizations can eliminate time-wasting bureaucratic checks and install a system of trust to believe in their employees and in their ability to carry out their responsibilities. He shows that costs come down when a company trusts its employees more. This principle is further reinforced by his stories of how democratic capitalism has succeeded where the old models have failed. His principles show readers that the trust they place in the people they interact with may sometimes be more valuable than the outcome of the interaction itself, making valuable decisive factors in future transactions.
About Stephen Covey
Stephen M. R. Covey is an American orator and writer. He is the son of the late Stephen R. Covey who was known for his book The Seven Habits of Highly Effective People.
Covey is the co-founder and CEO of a company called CoveyLink Worldwide and former President and CEO of Covey Leadership Center.