When I was using the upper handle broke also it is really really hard to use and the sticks you get with it actually does not holds the Gola the Gola slips away so I have to eat it with the spoon I don't recommend buying it at all it is totally waste of money bye it from somewhere else. It is horrible. It didn't even had instructions how to make the Gola 3 to 4 days to figure out and also the cups over there are huge I thought their small.