I have been a flipkart.com customer since the time it was launched. I really liked the way they took care of the customers, however my satisfaction was short-lived. I am currently facing one's worst fears of on-line shopping.

I had purchased this product (OD40724089987) from flipkart, it was a gift for a friend. When the product arrived, it didn't work, we thought it was because the memory card was not there, therefore we ordered for a memory card, however even after that, the product didn'...