1-Year Brand Warranty Only on Products Sold by Authorized Sellers. The warranty is against defects in materials and workmanship for a period of 12 Months from the date of original purchase (Invoice) and does not apply to intentional or unintentional damage by the user end. Initiating a warranty claim is pretty simple. You may contact us at 1800 257 8939 or Whatsapp at 9667796722 or mail us at customercare@vgrofficial.in with a clear description of your concern, associated pictures or videos, and a copy of the original invoice. Our dedicated VGR customer support team is available to assist you from Monday to Saturday between 10:00 AM to 6:00 PM, and feel free to contact us. For more information regarding warranty claims, please visit www.vgrofficial.in