Warranty Summary
5 years manufacturer warranty
Covered in Warranty
The Sofa Warranty Policy covers manufacturing/workmanship and material defects under normal household conditions which includes 5 years for frame & suspension & 3 Years for Metal legs & 2 years for fabric, cushion, foam, and sagging issues. Issues covered: Foam - Sagging (permanent deformation) more than 1 inch, Splits in the foam, - Fabric - Defects in the fabric such as seam slippage, colour bleeding, stitch opening, - Cushions - Sagging more than 1 inch, - Frame - Consistent noise issue from one node, Frame breakage from normal use, Fungus and termite formation, & Damage to the suspension, - Mechanism - Noise Issues & Mechanism not working, - Legs - Leg bolt detached & Rusting issue in metal legs, - Hardware - Failure within 6 months - Part will be free replaced , Incorrect installation by wakefit appointed carpenter leading to damage to hardware - Part will be replaced.
Not Covered in Warranty
The warranty does not cover damages due to misuse, abuse, accidents, improper assembly, installation, or improper cleaning. No warranty covers upholstery, cushion covers, or seasonal variations in solid wood furniture. The product will only be replaced if it has a non-repairable manufacturing defect, and the warranty is non-transferable. A valid invoice is required to claim under this policy. Alterations or modifications after purchase are not recommended and will void the warranty. No warranty covers sofa leg damages occurring after 10 days of installation.