The Concise Guide to Telephone Tactics (English, Paperback, Roberts-Phelps Graham)
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The Concise Guide to Telephone Tactics (English, Paperback, Roberts-Phelps Graham)
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- Language: English
- Binding: Paperback
- Publisher: Thorogood
- Genre: Business & Economics
- ISBN: 9781854182784, 9781854182784
- Pages: 152
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Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.
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