Consumer Protection Law in India safeguards consumers' rights and promotes fair trade practices. It empowers individuals against defective goods, deficient services, and unfair business tactics. The Consumer Protection Act, 2019, strengthens the legal framework by introducing concepts like product liability, e-commerce regulations, and a robust dispute resolution mechanism through Consumer Commissions at various levels. It ensures timely redressal of grievances and compensation for damages. Additionally, it emphasizes consumer awareness, education, and mediation as tools for empowerment. This law plays a pivotal role in fostering trust between consumers and businesses, ensuring accountability and promoting ethical practices in the marketplace.
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Specifications
Publication Year
2021
Table of Contents
Introduction to Consumer Protection Law
Consumer Rights and Responsibilities
Definitions and Key Concepts
Consumer Protection Act, 2019
Consumer Disputes Redressal Mechanism
Jurisdiction and Procedures
Product Liability
E-Commerce and Consumer Protection
Mediation and Settlement
Penalties and Compensation
Consumer Protection Councils
Case Laws and Landmark Judgments
Role of Regulatory Authorities
Consumer Awareness and Education Initiatives
Challenges and Future Prospects
Appendices
Manufacturing, Packaging and Import Info
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