Creating Digital Excellence: 7 key strategies for digital transformation (Hardcover, Ganessh S Iyer)

It's about human intelligence + process + technology + our attitude towards creating a structured process with customer centricity, thus creating an Excellence in Business. What is this Book about? It's about human intelligence + process + technology + our attitude towards creating a structured process with customer centricity, thus creating an Excellence in Business. Who should read this Book? This Book is for all CXOs, Business Transformation Managers, whether in Operations or Customer Service or Risk Management, Academicians and Corporate Memory Makers. This Book is for Policy Makers and Industry Bodies. This book is for Fintech & Insurtech Players, Software Developers, Domain Experts & Consultants, This Book is for all those interested readers who like structured way of thinking, believe in processes and are willing to go that extra mile for creating Excellence. After all, it is rightly said by former US President Dwight D. Eisenhower that “Plans are nothing, planning is everything”.