Customer Experience is the new buzzword of marketing. While the various facets of Customer Experience. It argues if it is a cost or an investment. While the world is still waking up to Customer Experience, some companies had built a formidable brand by ensuring a flawless Customer Experience. Customer Experience is not an end in itself but a continuous journey. The book aims to elaborate on this by various global examples.
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Specifications
Book Details
Imprint
Notion Press
Dimensions
Width
5.5 in
Height
0.24 in
Length
8.5 in
Weight
0.17 kg
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