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Designing the Best Call Center for Your Business (English, Paperback, Read Brendan)
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Designing the Best Call Center for Your Business (English, Paperback, Read Brendan)
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Highlights
- Language: English
- Binding: Paperback
- Publisher: Taylor & Francis Ltd
- Genre: Business & Economics
- ISBN: 9781578203130, 9781578203130
- Pages: 300
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Description
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
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