Shri. Shakti Nandan Prasad completed his graduation in 1965 from Patna University and obtained Post Graduate Hons. Diploma in Industrial Relations & Welfare (1965-67) from Xavier Labour Relations Institute, Jamshedpur, Jharkhand and has served in various industrial establishments for more than 52 years and retd. from Hindustan Zinc Ltd, Udaipur, as Executive Director and thereafter worked in different organisations both in Public and Private sectors. He is a Life member of the National Institute of Personnel Management and has attended a few International Conferences on HRD. The author has shared his experiences in the easiest and most versatile manner and hopes that the book will enrich both students and working professionals as well.

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