ICT IN HOSPITALITY A Textbook for PG Students  - ICTH with 1 Disc
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ICT IN HOSPITALITY A Textbook for PG Students - ICTH with 1 Disc (Paperback, Dr Sunil Kumar)

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ICT IN HOSPITALITY A Textbook for PG Students - ICTH with 1 Disc  (Paperback, Dr Sunil Kumar)

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Highlights
  • Binding: Paperback
  • Publisher: chefsunilkumar
  • Genre: Textbook
  • ISBN: 9788119170807, 8119170806
  • Edition: First Edition, 2023
  • Pages: 210
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  • Specifications
    Book Details
    Imprint
    • Gurucool Publication
    Publication Year
    • 2023 Dec
    Book Type
    • Textbook
    Exam
    • MBA
    Award Year
    • 2023
    Table of Contents
    • Acknowledgements iv Contents vi 1. Foundations of Hospitality Technology 1 1. Information and Communication Technology Infrastructure: 4 2. Management Information Systems (MIS): 8 3. Database Management: 11 4. Database Management Systems (DBMS): 15 5. Multidimensional Databases 18 2. System Selection & Data Security Maintenance 28 1. Information Needs: 28 2. Sales Literature: 31 3. System Requirements: 34 4. Request for Proposal (RFP): 36 5. Contract Negotiations: 38 6. Factors Affecting System Installation and Deployment: 40 7. System Security and Data Privacy: 42 8. Operational Precautions: 43 9. Risk and Disaster Management: 45 10. Manual Operations Plans: 47 3. Property Management System 56 1. PMS Interfaces Issues 56 2. Call Accounting Systems 60 3. Categories of Locking Systems 63 4. Energy Management Systems and Climate Control 66 5. Auxiliary Guest Services 71 6. Guest-Operated Devices 74 7. Fire Alarm and Security Systems 78 8. Reservation SystemsElectronic Distribution Channels 82 9. Intersell Agencies 86 10. Central Reservation Systems 90 11. Property-Level Reservation 94 12. Distribution of Revenues 98 13. Rooms Management Module 102 14. Guest Accounting Module 106 4. Restaurant Management System 115 1. Point-of-Sale (POS) Technology 115 2. Food and Beverage Management Applications 118 3. Sales and Catering Applications 122 4. The Growth of e-Commerce 125 5. Internet Marketing 132 6. Social Media and Social Networking 136 7. Role of e-Governance 140 8. e-Payment Systems 144 5. Emerging Trends in Hospitality Technology 153 1. Introduction 153 2. Long Tail Strategies in Hospitality Technology 156 3. Mobile Commerce (M-commerce) in Hospitality Technology 158 4. SoLoMo Insights in Hospitality Technology 161 5. Data Mining Applications in Hospitality Technology 163 6. Cloud Computing Frontiers in Hospitality Technology 166 7. Strategies for Compliance and Security 168 8. Evolving Payment Systems 172 9. Strategic Integration 175 10. Technological Insights 177 Key Term Related to ICT in Hospitality 188 Powerpoint Presentation of ICT in Hospitality 197
    Contributors
    Author Info
    • Dr. Sunil Kumar, currently serving as an Assistant Professor at Mizoram University, brings a wealth of experience and expertise to the realm of hospitality management. His academic journey includes significant stints at prestigious institutions such as the Institute of Hotel Management, Raipur, and the Indian Culinary Institute, NOIDA. Dr. Kumar is an alumnus of IHM Gwalior. With a teaching career spanning 12 years, Dr. Kumar has contributed his insights to renowned institutes like IHM Raipur, ICI Noida, IHM Rohtak, DAV Girls College Yamuna Nagar, IHTM MDU Rohtak, IHM Gwalior, and IHM Bathinda. His commitment to education is reflected in his membership on various Boards of Studies across different universities. Dr. Kumar's scholarly achievements extend to the publication of 09 research papers in peer-reviewed journals. Moreover, he has presented a notable 19 research papers in both national and international seminars and conferences. Dr. Sunil Kumar holds three patents, within the hospitality management domain.
    Series & Set Details
    Series Name
    • One
    Audio Book Details
    Number of Discs
    • 1
    School Books Details
    Subject
    • Information and Communication Technology
    University Books Details
    Stream
    • Management
    Degree/Diploma
    • MBATH
    Specialization
    • Hospitality
    Subject
    • Hospitality and Tourism
    Term
    • 1st Sem of MBATH, 1st Year
    Additional Features
    Age Group
    • 18 to 60 years
    Dimensions
    Weight
    • 330
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