Introduction to Human Resource Management (HRM): Understand the role and importance of human resource management in retailing. Learn about the functions and responsibilities of HR managers in recruiting, selecting, developing, and managing retail employees.
Human Resource Planning: Explore the process of human resource planning in retail organizations. Learn how HR managers forecast future workforce needs, analyze current staffing levels, and develop strategies to address staffing gaps.
Recruitment and Selection: Gain insights into recruitment and selection processes in retailing. Learn how to attract, screen, interview, and select candidates for various retail positions, considering factors such as skills, qualifications, experience, and cultural fit.
Employee Training and Development: Understand the importance of employee training and development in retail organizations. Learn how to design and deliver training programs to enhance employee skills, knowledge, and performance.
Performance Management: Explore performance management systems and processes used to evaluate and appraise employee performance in retail settings. Learn how to set performance goals, provide feedback, conduct performance reviews, and recognize and reward high performers.
Compensation and Benefits: Gain insights into compensation and benefits management in retailing. Learn about different types of compensation structures, including salaries, wages, bonuses, commissions, and benefits such as healthcare, retirement plans, and employee discounts.
Employee Relations: Understand the importance of maintaining positive employee relations in retail organizations. Learn how to handle employee grievances, resolve conflicts, and foster a supportive work environment that promotes employee engagement and satisfaction.
Workforce Diversity and Inclusion: Explore the benefits of workforce diversity and inclusion in retailing. Learn how to promote diversity, equity, and inclusion in recruitment, hiring, training, and career development practices.