Managing Relationships at Work  - Building Strong Working Relationships

Managing Relationships at Work - Building Strong Working Relationships (English, Paperback, Assey Gerard)

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Managing Relationships at Work - Building Strong Working Relationships  (English, Paperback, Assey Gerard)

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    Highlights
    • Language: English
    • Binding: Paperback
    • Publisher: Collection Skills
    • Genre: Business & Economics
    • ISBN: 9789392492181, 9392492189
    • Edition: 1, 2022
    • Pages: 46
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  • Description
    Building positive workplace relationships is vital for career and an organization's success. Relationships can affect the satisfaction on the job, as well as one's ability to advance and gain recognition for the achievements. We all work with others in our daily working life to produce the products and services that we provide to our customers. It is important to maintain happy relationships with all those people we work with to ensure that our work gets done efficiently, so that our customers receive the right type of service they require. Much of what managers and supervisors accomplish is done through their leadership and support of others. Healthy relationships are therefore central to this process. However, all too often, responding to short-term task pressures keeps us from making the long-term investments in strong relationships. To be successful as a manager or supervisor we need to develop strong relationship building skills. This little, but powerful guide will help provide the necessary components of healthy relationships as a way to understand and leverage the relationships you have in your organization. Various strategies are provided as tools for working with and through others. The ability to create and maintain healthy and productive relationships with people at all levels of the organization is an important factor in the ultimate effectiveness as a leader. It's interesting to note that human beings working in an office are very much like a box of crayons- all different in nature, culture, size, color, education, experience etc., but all fitted well in one box (the organization) each having a different role like a crayon to play when required. And when used together, with healthy relationships the picture is complete and beautiful-A masterpiece!
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    Specifications
    Book Details
    Imprint
    • Collection Skills
    Publication Year
    • 2022 Sept 2022
    Book Type
    • Paperback
    Table of Contents
    • Contents Preface Objectives of this Book: What will this Book help you Achieve? Importance of Developing Good Relationships at work: Why have Good Relationships at Work? What is a Good Relationship? Defining a Good Relationship Types of Work Relationships Where and with Whom to Build Good Relationships Factors Affecting and Influencing Relationships 5 Unhealthy Patterns of a Team The 4 Key Components of Healthy Relationships Asking the Right Questions and Listening are the KEYS! Trust, Respect and Understanding-The 3 Key Pillars Giving and Receiving Feedback Handling External Working Relationships Managing Difficult and Challenging Relationships Addressing Differences and Diversity Dealing with Criticism Keeping Discussions from Turning into Arguments Resolving and Managing Conflicts How to Win People’s Cooperation Keys for Building Strong Relationships Conclusion About the Author
    Number of Pages
    • 46
    Contributors
    Author Info
    • Gerard Assey is a Graduate in Economics, a PGD in Management (HRD) and holds a Doctorate in Leadership. Gerard holds several International Qualifications in Sales, Debt Collection, Training & Teaching, and is a ‘Fellow’ of the prestigious ‘Institute of Sales & Marketing Management’-UK, a Certified NLP Practitioner, a ‘Certified Trainer’, an ‘Accredited Management Teacher-Behavioural Sciences’, a ‘Certified Competency Facilitator’, a ‘Certified Management Consultant’- (the International credentials of a professional management consultant, awarded in accordance with global standards of the ICMCI); and a Certification from the University of Michigan in ‘Successful Negotiation: Essential Strategies and Skills’ He is also a Member of the ‘National Association of Sales Professionals’ backed with several years experience in varied industries, both in India and Overseas. He also holds an ‘Etiquette Consultant’ Certification from the USA (by Sue Fox, Author of Best Seller: ‘Business Etiquette for Dummies’. She has trained some of the top celebrities’ world over). He was also a recipient of a scholarship for extensive training in Japan on ‘Corporate Management for India’. Gerard Assey is ‘Founder & Chief Corporate Trainer’ of the Group: ‘Citius, Altius, Fortius Unlimited’- an organization that celebrated 20 years of Glorious Service in 2021, focusing on 3 Core Competencies: People. Performance. Profit; in functional areas of Sales & Marketing, HR & Organizational Development, covering Recruitment, Training & Consultancy! Having managed organizations with large Sales Forces in India & Overseas, his specialization cover extensive areas of Sales Training (All levels - Presentation, Negotiation, Key/ Strategic Accounts Management & Managerial Skills for all sectors), Bid Proposal/ Capture Planning/ Management Trainings, Retail Sales, Customer Service & Customer Retention Programs, Training for Prevention & Collection of Debt, Self & Personal Development Programs (Time Management, Teamwork & Team Building, Business Etiquette & Personal Grooming, Leadership & Managerial Skills, People Management Skills, Train-the-Trainer etc), including preparation of Custom-designed Business Manuals for Internal (HR, Induction, and Sales etc) & External use (Instruction, User Manuals). Gerard has successfully conducted over 5900 Trainings & Workshops (as of July 2022) all across India, Middle East, Africa, Europe & S.E. Asia. Besides public programs conducted regularly, both in India & Overseas, he has some of the top names as clients whom he services from Single Owners to large Public & Government undertakings, covering all sectors, for their in-house needs. His website: www.CollectionSkills.com is the only one in this part of the world to be featured in the ‘Collections & Credit Risk Magazine-USA’ under ‘Who’s Who in Training’ and ranks TOP, along with other websites listed below on most search engines. Gerard is author of 42 books already (as on Aug 2022),
    Dimensions
    Height
    • 216 mm
    Length
    • 140 mm
    Weight
    • 64 gr
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