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Pearlescent Promises (English, Paperback, Dr.Rakesh Naru)

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Author

Dr.Rakesh Naru

Highlights

Language: English
Binding: Paperback
Publisher: Notion Press
Genre: Non-Classifiable
ISBN: 9798893227512

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NotionPress

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Description

The research explores how the after-sales service process and quality impact customer retention in the luxury car industry, emphasizing the roles of trust and commitment. It investigates the relationship between customer care processes, customer relationship management (CRM), and customer retention, particularly in authorized car workshop.

Specifications

Book Details

Imprint

Notion Press

Dimensions

Height	6 in
Length	9 in
Weight	350 gr

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