Focuses on the improvement of quality, customer satisfaction and profitability. The text provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently: TAP-PDSA (Train, Analyze and Plan-Plan, Do, Study, Act). It delineates successful registration efforts conducted by the author using the TAP-PDSA approach.
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Specifications
Book Details
Imprint
CRC Press Inc
Dimensions
Width
6.25 inch
Height
280 mm
Length
210 mm
Weight
590 gr
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