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WHAT I REALLY MEANT TO SAY! A to Z of Meaningful Conversations and Deeper Relationships (Hardcover, John Britt, Vaishakhi Bharucha)

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John Britt is an international bestselling author with a passion for helping organizations align their strategy with the day-to-day activities and behaviours to reach their goals. He assists companies in effective communication, improved accountability, superior customer service and change capacity. He is co-author, with Ken Blanchard, of Who Killed Change? and co-author, with Harry Paul, of Who Kidnapped Excellence? John lives in Louisville, Kentucky, with his wife and multiple pets. > >Vaishakhi Bharucha is an advertising maven, cross-culture coach, and a content and brand specialist. She has won several national and international awards and is now a jury for many advertising awards. She conducts niche creative and writing workshops and facilitates using the LEGO® SERIOUS PLAY® methodology. > >Vaishakhi lives in Mumbai and has a son and a daughter. When she is not writing or having coffee, Vaishakhi is busy warding off her cats from her laptop.

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