The Six Sigma Handbook |5th Edition (Paperback, Pyzdek Thomas, Keller Paul A.)

"The most important reference to Six Sigma—fully updated for the latest techniques Thoroughly revised for current advances, this industry-standard guide shows, step by step, how to use Six Sigma to vastly improve processes, profitability, sustainability, and long-term growth at organizations of all sizes. Throughout, examples and illustrations have been enhanced and brought up to date. The book includes coverage of the recently released Minitab 18. Written by two of the foremost authorities in the field, Six Sigma Handbook, Fifth Edition delivers all of the guidance needed to successfully implement Six Sigma. Readers will get full details on cutting-edge lean and change management principles and techniques. The book shows how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. 1.) Features examples and online quizzes that help prepare for Six Sigma certification 2.) Covers Minitab, Excel, and other current problem-solving software 3.) Written by a pair of authors acknowledged globally as the top six sigma thought leaders"