Training & Development: Communicating for Success presents a comprehensive, step-by-step approach to developing training programs organized around the Needs-Centered model of training. The text provides students and future trainers with practical “how-to” strategies for training and for designing training programs. Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs. Students are exposed to web-based training and new training technologies and learn how the internet plays a role in training and development. The text also presents students with information about career opportunities in training and development and exercises for practicing and applying what they’ve learned.
Features:
• Features the Needs-Centered model of training, which gives students a practical overview of the skill steps needed to design and present training programs. (ex. p. xii)
• Includes application and discussion questions at the end of each chapter, giving students the opportunity to put principles and skills to the test. (ex. p. 122)
• Provides students with in-text examples of needs assessment questionnaires, task analysis, training plans, and other tools that they can use as models when planning their own training programs. (ex. p. 117)
• Integrates the most recent research on instructional communication with how-to strategies for dealing with problem trainees, assessing training, and developing training plans.
• Contains review boxes, a glossary, chapter objectives, chapter summaries, discussion questions, and application questions to help students remember and apply key principles and skills.
• Helps students absorb training principles by modeling the text on the principles it teaches.
Table of Contents:
Chapter 1. Introducing Communication Training
Chapter 2. Mastering How Adults Learn
Chapter 3. Conducting a Needs Assessment and a Task Analysis
Chapter 4. Developing Objectives and Designing a Curriculum
Chapter 5. Developing Training Content
Chapter 6. Using Training Methods
Chapter 7. Using Web Training for E-Learning
Chapter 8. Using Presentation Aids in Training
Chapter 9. Developing Training Plans
Chapter 10. Delivering the Training Session
Chapter 11. Assessing Learning Outcomes
Chapter 12. Becoming a Training Professional