Handbook on Quality Assurance & Quality Control in Construction  (Paperback, Jude D'Silva)

Cost is more important than quality. But quality is the best way to reduce cost. —Genichi Taguchi Defects and failures in construction can result in huge costs and delays. Good project management should aim to do the right job the first time and every time. The various aspects involved in achieving quality in construction projects have been explained concisely in Handbook on Quality Assurance & Quality Control in Construction. The chapters in this book relate to the different quality requirements at various stages of construction. Quality assurance (QA) and quality control (QC) are the two pillars that support the quality of the works implemented. Hence utmost importance should be given to QA and QC from the start till the completion of a project. Conformance to the project specifications should be the yardstick to measure the quality during the construction process. All the established policies, procedures, and processes will help to improve the organization’s ability to deliver the end product, meeting the client’s quality requirements. A commitment to improved quality that aims for a “zero defects” goal will be a competitive advantage to the organization. It is apt to remember the quote by quality guru Phil Crosby—“If we are out of quality, we are out of business.”